High-Density WhatsApp Operations. Real-Time Command Center.
A B2B enterprise WhatsApp CRM with transaction-level Tenant RLS boundaries, queue-safe concurrency processing via SKIP LOCKED database models, and smart agent copilot workflows powered by Gemini.
Telemetry Console
Live operational nodes health
Real-Time Sandbox Simulator
Interact with our mock client phone. Watch w-CRM's concurrency pipeline locks event records, enforces SLAs, and generates suggested response drafts.
Bifur Support
Queue Processing Log
Gemini Copilot suggested reply
Active"Hello! I am Wayne, your AI Assistant for this Sandbox simulation. Type a message on the phone screen to see how Bifur CRM triages webhooks and uses Gemini to suggest reply drafts in real-time!"
Engineered for Scale & Security
Bifur CRM is built with state-of-the-art architectures designed to eliminate ticket collision, prevent data leaks, and process high-throughput inbound webhooks.
Collision Detection
Prevent agents from double-messaging. Real-time Pusher websockets broadcast typing states and thread viewer indicators.
SLA Breach Engine
Configure timezone-aware Business Hours. Tickets that sit unassigned are automatically escalated and pushed to Slack/webhook alerts.
Gemini Copilot Composer
Generate dynamic campaign copy, summarize chat feeds instantly, and auto-classify CSAT sentiment parameters using Google Gemini.
High-Throughput Ingestion
Separate receive logic from execution. Ingestion routes log webhooks in under 15ms, offloading processing to locked queue workers.
Postgres Row-Level Security Enclaves
Uncompromised security. Every SQL transaction binds strictly to the connection context using `withTenantContext`. No query can read or modify another tenant's data, eliminating multi-tenant cross-contamination risk at the engine level.
Behind the Developer Enclave
Bifur CRM is built with security first. Inspect actual code blocks implementing isolated database routing, multi-tenant row security, and active websockets.
import { pgTable, uuid, text, timestamp, jsonb } from 'drizzle-orm/pg-core';
export const messages = pgTable('messages', {
id: uuid('id').notNull(),
tenantId: uuid('tenant_id').notNull(),
conversationId: uuid('conversation_id').notNull(),
direction: text('direction').notNull(), // 'inbound' | 'outbound'
whatsappMessageId: text('whatsapp_message_id').unique(),
content: jsonb('content').notNull(),
createdAt: timestamp('created_at', { withTimezone: true }).defaultNow().notNull(),
}, (table) => {
return [
// Composite Primary Key for Monthly Table Partitioning
primaryKey({ columns: [table.id, table.createdAt] })
];
});SaaS ROI Cost Simulator
Compare flat-rate workspace pricing with traditional seat-multiplier CRMs. Adjust your operational load to see the savings.
Flexible, Scalable Subscription Plans
A three-tier value-driven pricing model designed to adapt to your workspace requirements and message ingestion counts.
Starter
Essential CRM and messaging tools for growing teams.
- Centralized Team Inbox
- 2,500 active contacts
- 1,000 MAUs included
- 2 simple auto-replies
- 5GB media storage
- 500 AI Credits / month
Professional
Advanced routing and workflows with high volume limits.
- 15 Visual Chatbot Flows
- 15,000 active contacts
- 10,000 MAUs included
- Advanced routing & routing rules
- 50GB media storage
- 5,000 AI Credits / month
Enterprise
Dedicated infrastructure, custom SLAs, and global support.
- Unlimited visual chatbot flows
- Unlimited contacts & conversations
- Custom SLAs (1-hour SLA)
- SOC2 Type II compliance, SSO, RBAC
- 500GB+ media storage
- 50,000+ AI Credits / month